How long will it take to get my order?

Orders placed before 5:00 pm PST are processed within 7 working days. Orders placed after 5:00 pm PST are processed within 8 working days. We ship using  USPS Mail which can take 10 business days depending on your location.

Do you accept returns?

Since each product is custom made by Felix, there are no returns for items that have been received without damage. If you  have received a product that is damaged, please contact us.

Is my credit card information secure?

Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with the industry standard 128 bit secure sockets layer (SSL) technology. We do not store any credit card information.

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